Terms and Conditions - Martech Promotional Services

Last Updated: June 22, 2025

1. Acceptance of Terms

By accessing and using Martech Promotional Services, you accept and agree to be bound by the terms and provision of this agreement. These terms are governed by the laws of the Kingdom of Saudi Arabia and comply with Saudi Commercial Law and Consumer Protection Law.

2. Promotional Marketing Services

Martech provides comprehensive promotional marketing solutions including:

Promotional code generation and management systems
Discount campaign creation, tracking, and optimization
Customer engagement and retention tools
Marketing analytics and performance reporting
E-commerce platform integrations and API services
Affiliate program management and tracking

3. User Obligations and Saudi Compliance

Provide accurate promotional campaign information and business details
Maintain the security of your account credentials and API keys
Comply with Saudi Arabian advertising laws, commercial regulations, and CITC guidelines
Ensure promotional content respects Saudi cultural and religious values
Use promotional codes for legitimate marketing purposes only
Respect intellectual property rights and brand guidelines
Obtain necessary licenses for commercial activities in Saudi Arabia

4. Promotional Code and Campaign Terms

Promotional codes are subject to terms and conditions set by merchants
Codes may have expiration dates, usage limitations, and geographic restrictions
Fraudulent use of promotional codes is strictly prohibited
We reserve the right to suspend accounts for misuse or violation of Saudi laws
All promotional activities must comply with Saudi consumer protection regulations

5. Payment Terms and Saudi Requirements

Service fees are billed according to your subscription plan
All payments must be made in Saudi Riyals (SAR) unless otherwise agreed
VAT will be applied as per Saudi tax regulations
Refunds are subject to our refund policy and Saudi consumer rights
Late payments may result in service suspension after proper notice

6. Data Protection and Privacy

Your use of our promotional services is governed by our Privacy Policy, which complies with Saudi Arabian Personal Data Protection Law (PDPL), SDAIA regulations, and National Cybersecurity Authority (NCA) guidelines.

7. Intellectual Property Protection

All content, features, and functionality of Martech promotional services are protected by Saudi Arabian and international copyright, trademark, and other intellectual property laws. Users must respect all IP rights.

8. Service Availability and Performance

We strive to maintain 99.9% service availability but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance through official channels.

9. Limitation of Liability

Our liability is limited to the maximum extent permitted under Saudi Arabian law. We are not liable for indirect, incidental, or consequential damages arising from promotional campaigns.

10. Termination and Suspension

Either party may terminate this agreement with 30 days written notice. We may terminate immediately for breach of terms or violation of Saudi laws and regulations.

11. Governing Law and Dispute Resolution

These terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be resolved in Saudi Arabian courts or through approved arbitration centers.

12. Contact Information

For questions about these terms:

Email: legal@martech.sa
Phone: +966 11 XXX XXXX
Address: Kingdom of Saudi Arabia

13. Changes to Terms

We may update these terms periodically to comply with Saudi regulations. Continued use of the service constitutes acceptance of updated terms.

Terms and Conditions - Martech Analytics Services

Last Updated: June 22, 2025

1. Service Description

Martech Analytics provides comprehensive social media analytics, audience insights, and business intelligence services, operating under Saudi Arabian commercial and data protection laws with full PDPL and SDAIA compliance.

2. Analytics and Intelligence Services

Social media performance analytics and reporting
Audience demographics and behavior analysis
Content engagement metrics and performance tracking
Competitor analysis and market benchmarking
Influencer identification, analytics, and performance measurement
Social listening and sentiment analysis
Business intelligence and customer insights
E-commerce analytics and conversion tracking

3. Data Collection and Usage Compliance

We collect publicly available social media and business data in compliance with Saudi regulations
Analytics are based on data from connected accounts and authorized sources
All data processing adheres to Saudi Personal Data Protection Law (PDPL)
We are not responsible for data accuracy from third-party platforms
Results are for informational and analytical purposes only
Business decisions based on analytics are your responsibility
Data retention follows Saudi regulatory requirements

4. Platform Compliance and Integration

Users must comply with terms of service of connected social media platforms
Data collection adheres to platform APIs, guidelines, and Saudi regulations
We respect platform rate limits and data access restrictions
Users are responsible for obtaining necessary permissions for data access
All integrations comply with Saudi cybersecurity standards

5. Service Limitations and Performance

Analytics processing may have delays during peak usage periods
Historical data availability depends on platform limitations and subscription plan
Custom reports and advanced analytics may require additional fees
Real-time data may have slight delays due to platform synchronization
Service availability targets 99.9% uptime with scheduled maintenance windows

6. Privacy and Data Protection

All analytics services comply with Saudi Arabian data protection laws, Personal Data Protection Law (PDPL), SDAIA regulations, and National Cybersecurity Authority (NCA) guidelines. We handle all data responsibly and maintain strict privacy standards.

7. Intellectual Property and Content Rights

Social media content analyzed belongs to original creators. Our analytics algorithms, reports, insights, and proprietary methodologies are protected under Saudi Arabian and international intellectual property laws.

8. Saudi Regulatory Compliance

All services comply with CITC regulations and guidelines
Data processing adheres to Saudi data localization requirements where applicable
Regular compliance audits ensure adherence to Saudi standards
Cooperation with Saudi authorities as required by law

9. Limitation of Liability

Our liability is limited to the maximum extent permitted under Saudi Arabian law. We are not liable for business decisions made based on analytics or third-party data inaccuracies.

10. Contact Information

Email: legal@martech.sa
Analytics Support: analytics@martech.sa
Phone: +966 11 XXX XXXX
Address: Kingdom of Saudi Arabia

Terms and Conditions - Martech AI

Last Updated: June 22, 2025

1. AI Services Description

Martech AI provides artificial intelligence-powered marketing optimization services, operating under Saudi Arabian AI governance frameworks and SDAIA regulations.

2. AI-Powered Features

Marketing campaign optimization
Customer behavior prediction
Automated recommendations
Performance forecasting
Intelligent data analysis

3. AI Limitations and Disclaimers

AI predictions are estimates based on historical data
Results may vary and are not guaranteed
AI recommendations should be reviewed before implementation
We continuously improve AI models but cannot guarantee perfection

4. AI Ethics and Transparency

Our AI systems are designed to be fair and unbiased
You have the right to understand AI decision-making processes
AI processing complies with Saudi AI governance standards
Human oversight is maintained for critical decisions

5. Data for AI Training

Your data may be used to improve AI models (anonymized)
You can opt-out of AI training data usage
All AI training complies with privacy regulations

6. Contact Information

Email: ai@martech.sa
Address: Kingdom of Saudi Arabia

Terms and Conditions - Martech Influencer Platform

Last Updated: June 22, 2025

1. Platform Description

Martech Influencer Platform provides comprehensive influencer marketing and management services, operating under Saudi Arabian commercial laws and social media regulations.

2. Influencer Services

Influencer discovery and matching
Campaign management and tracking
Performance analytics and reporting
Payment processing for influencer collaborations
Content approval and compliance monitoring

3. User Responsibilities

Brands must ensure campaign compliance with Saudi advertising laws
Influencers must disclose sponsored content as required by law
All content must comply with Saudi cultural and religious values
Users are responsible for their own contractual agreements

4. Content Guidelines

Content must not violate Saudi Arabian laws or regulations
Prohibited content includes inappropriate, offensive, or misleading material
We reserve the right to remove non-compliant content
Users must respect intellectual property rights

5. Payment and Commissions

Platform fees are clearly disclosed
Payments are processed according to agreed terms
Disputes must be resolved through our dispute resolution process

6. Contact Information

Email: influencer@martech.sa
Address: Kingdom of Saudi Arabia